Q1: What is 3D TV?
A1: 3D TV is used as a generic term for a display technology that lets home viewers experience TV programs, movies, games, and other video content in a 3D stereoscopic effect using active shutter glasses.Q2: How is the new 3D TV technology different from older 3D?
A2: Prior to 2010, there have been 3D DVD titles that have come to market that use anaglyph glasses, which use lenses tinted red and cyan (or other colors) which are used to combine two false-color images. The result seen by the viewer is discolored and usually lower-resolution than the new method. The principal improvement of today's 3D technology is the use of active shutter and passive eyewear which are high contrast and provide for a better higher video resolution experience. Today's 3DTVs also have technology that enables 3D images to be rendered on screen as intended by the content providers.Q3: How is 3D TV different from 3D in the theater?
A3: 3DTV is a large screen, immersive experience. Many consumers have experienced 3D feature films at 3D movie theaters. The DLP technology is the technology used in majority of 3D cinema theaters. DLP is also the technology used in Mitsubishi 3D-Ready and Mitsubishi 3D TVs! In theaters, passive polarized 3D glasses are mainly used to view 3D movies. Most present day 3DTVs utilize active shutter glasses.Q4: Can everyone see 3D?
A4: No. There are a percentage of humans that suffer from stereo blindness, the inability to properly see stereoscopically (different images for each eye). According to the College of Optometrists in Vision Development*, they often have good depth perception, which relies on more than just stereopsis, but cannot perceive the depth dimension of 3D video presentations. Some stereo-blind viewers can watch 3D material with no problem as long as they wear glasses; it simply appears as 2D to them.
A5: Yes. Everyone watching programming on a 3D TV must wear 3D glasses to properly see the 3D effect. Without 3D glasses, the image on the screen will appear doubled, distorted, and unwatchable. Currently, a technology does not exist which allows a single TV to display both 2D and 3D content simultaneously without 3D glasses.Q6: Do I need a new Blu-ray player, cable box, game console, or AV receiver?
A6: For the most part, if the device in question was manufactured prior to 2010, it will not be able to output the 3D format. One exception to this statement is that Sony Playstation (PS3) owners can update their gaming console to enable it to play the 3D Blu-ray discs. Even for products manufactured in 2010, you need to check the manufacturer's specifications. The specifications need to actively indicate support for 3D. If support for 3D is not indicated, the device is not compatible with the new HDMI 1.4a 3D signals.Q7: Do I need a new Blu-ray player, cable box, game console, or AV receiver?
A7: For the most part, if the device in question was manufactured prior to 2010, it will not be able to output the 3D format. One exception to this statement is that Sony Playstation (PS3) owners can update their gaming console to enable it to play the 3D Blu-ray discs. Even for products manufactured in 2010, you need to check the manufacturer's specifications. The specifications need to actively indicate support for 3D. If support for 3D is not indicated, the device is not compatible with the new HDMI 1.4a 3D signals.Q8: Can I use my existing HDMI cables?
A8: Our testing has shown that HDMI Category 2 High Speed type cables, which have been available for several years, are suitable for the 3D signals outlined in the HDMI 1.4a standards.Q9: What 3D movies will be available for home viewing this year? 3D TV channels? 3D games?
A9: The home video arms of several major motion picture companies have announced plans to begin selling in 2010 3D Blu-ray discs of 3D movies that have recently been in theaters. Mitsubishi does not have knowledge of exact plans by these companies but during the summer and into the fall selling season, more titles should become available. In April of 2010 Comcast, Time Warner and Cox Communications provided limited broadcast of the Masters tournament in 3D for 2 hours per day in selected markets. DirecTV has several 3D channels, including ESPN3D.Q10: I have a Mitsubishi 3D Ready TV, is it compatible with DLP Link glasses?
A10: Yes, all Mitsubishi 3D Ready TVs are compatible with DLP Link glasses. In addition, these TVs have a VESA jack for an external synchronization emitter for non DLP Link glasses. This provides the user with maximum flexibility and choices of glasses.Q11: Are all 3D active shutter glasses compatible with each other?
A11: No. For active shutter glasses, the glasses need to be synchronized to the display of images on the TV. This is normally done by a synchronization emitter. The most common type of emitter send IR (infrared light) signal to the glasses. Other types can be RF, Bluetooth, special white image etc. This means the glasses and emitter must match. The DLP Link system uses special white images for synchronization. The DLP Link white image signal protocol has been standardized so DLP Link type glasses from all manufacturers should work with all DLP TVs that support DLP Link. However, DLP Link TVs must be DLP TVs, not plasma or LCD. For IR type of emitters, currently there is no standardized protocol for the format of actual IR signal. This means the glasses and the IR emitter must be designed to match each other. This is also true for RF types of glasses and emitters. The CEA and glasses manufacturers are working together to establish standardized IR signal protocols however until that work has been completed there is no guarantee that glasses from one manufacturer will work with the emitters from another manufacturer. There is a standardized connection jack for separate synchronization emitters. This standard was established by VESA (Video Electronics Standards Association). Mitsubishi provides this jack on all of the Mitsubishi 3D Ready and 3D TVs. Most separate synchronization emitters, IR, RF or other type, are designed to use a VESA jack and are compatible with the Mitsubishi TV. Please return to this site for updates on 3D glasses as the information becomes available.Q12: You have mentioned 3D signal formats and the need to convert to the checkerboard format to show on the Mitsubishi TVs. I am confused about these formats.
A12: There are several different formats for 3D signals possible; however the HDMI 1.4a specifications defined some types as mandatory for transfer over the HDMI cable. Most signals will be one of these types of mandatory signals. These fall into 3 general categories:
A13: At the current time Mitsubishi does not sell glasses or IR emitters separately. Samsung SSG-2100AB glasses are compatible with Mitsubishi IR emitter, other Samsung models may also be compatible. Xpand 103 glasses are compatible with the Mitsubishi IR emitter. There are many other manufacturers who sell 3D glasses that are compatible with the Mitsubishi 3D Ready and 3D TVs, RealD, NVidia, and XpanD to name a few. Other brands of glasses compatible with the Mitsubishi IR emitter may become available in the near future.Q14: How many sets of glasses can be used at one time?
A14: The emitter does not limit the number of glasses in use. Other factors may provide other types of limits. Glasses further away than 20 feet distance. Glasses outside of the 100 degree (50 degree on each side of center) horizontal viewing angle. Something blocking the IR signal to the glasses (such as another person between the viewer and the IR emitter), halogen and fluorescent lighting.Q15: Why does my 3D not work when using an external Audio Video Receiver?
A15: When an HDMI cable is connected between two devices, there is a packet of data communication sent called the EDID (Extended Display Identification Data), which is basically used to confirm compatibility between the two devices. Some older AV receivers which accept HDMI do not have the most current HDMI version 1.4a 3D signal format specifications preloaded into their software, and therefore will refuse to accept the incoming signal. The end result is that nothing is sent from the source device since it's been determined that the location it's attempting to send to can not accept that format of signal. Different manufacturer's source devices may generate any number of error messages to this effect, or even have no error message at all when this occurs. Try bypassing the AV receiver and connect the HDMI cable from the 3D source device directly to the Mitsubishi 3D Adapter or 3DTV.Q16: I have a 3D source device (3D BD, Cable box, satellite receiver, etc.) that is not working properly. How can I get it to work?
A16: Please contact the device manufacturer or cable provider to ensure you have the latest software available for that device. A new software version may be needed in order to play a 3D movie or a 3D event.Q17: I have a 2007 - 2010 Mitsubishi 3D Ready TV. How do I get to watch 3D on these TVs?
A17: In order to enjoy 3D movies, 3D games, and 3D broadcast content on 2007-2009 3D Ready Mitsubishi TVs, owners can purchase the new Mitsubishi 3D Adapter, 3D eyewear and emitter and a source device (such as a 3D Blu-ray player, set-top cable box, etc), or the Mitsubishi 3D Starter Pack that includes a 3D Adapter, 2 pair of 3D eyewear and matching emitter. The 3D Adapter is designed to accept all of the HDMI 1.4a required and several of the optional 3D signals for the USA and convert those to the checkerboard format required by the Mitsubishi 3D Ready TVs. If your 3D source device (such as your 3D Blu-ray player, cable box or satellite receiver) is able to send a 3D signal already in the checkerboard format, you will only need 3D eyewear and matching emitter or DLP Link 3D eyewear that does not require an emitter. Please check the specifications for the 3D source device for the types of 3D signals it provides. Some Blu-ray players and PC drivers are able to provide checkerboard format 3D signals.Q18: What models of Mitsubishi TVs are compatible with the Mitsubishi 3D Adapter?
A18: The models listed below:
2007 3D Ready TVs (the feature is named FX Gaming):
The 833 Series: WD-57833, WD-65833, WD-73833
2008 3D Ready TVs:
The C8 Series: WD-60C8, WD-65C8, WD-73C8
The 735 Series: WD-60735, WD-65735, WD-73735
The 736 Series: WD-65736, WD-73736
The 835 Series: WD-65835, WD-73835
The LaserVue A90: L65-A90
2009 3D Ready TVs:
The C9 Series: WD-60C9, WD-65C9, WD-73C9
The 737 Series: WD-60737, WD-65737, WD-73737, WD-82737
The 837 Series: WD-65837, WD-73837, WD-82837
2010 3D Ready TVs:
The C10 Series: WD-60C10, WD-65C10, WD-73C10
The 638 Series: WD-60638, WD-65638, WD-73638
The 638 CA Series: WD-60638CA, WD-65638CA
The LaserVue A91: L75-A91
2010 3D TVs:
The 738 Series: WD-60738, WD-65738, WD-73738, WD-82738
The 838 Series: WD-65838, WD-73838, WD-82838
2010 3D TVs (738 and 838 Series only):
With Software Version of 012.06 or higher, the adapter is not required for HDMI 1.4a mandatory 3D signals, however the adapter remains compatible with the TVs and can be used for optional 3D signals that may not be supported by the TV software. Click here to see details about the new TV software.Q19: Why won't my 3D Adapter power on?
A19: The adapter will power up only when there is a source device connected to the HDMI IN and that device is powered on.Q20: Something is missing or damaged from my 3DC-1000 Starter Kit. Who do I contact for replacement?
A20: Contact MDEA Customer Relations at 800.332.2119Q21: How can I connect more than one source device to the 3D Adapter?
A21: Some HDMI switches can be used if they are simple switches, some AV Receivers which are HDMI version 1.4a compliant can be used.Q22: I have read that the 3D Adapter does not pass 5.1 audio. Is this is correct?
A22: The adapter will pass whatever type of audio is supported by the TV it's connected to and available from the source device. If the TV is a two channel audio (stereo) TV, then the adapter will not pass the 5.1 audio, it will output PCM stereo audio. If, on the other hand, the TV supports 5.1 audio (WD-xx838 series), then the adapter will pass the 5.1 audio since those models have the 16 speaker sound bar, which is 5.1 compliant.Q23: Why is the red LED on my 3D emitter not illuminated?
A23: Make sure that the TV has 3D enabled. Connect the emitter directly to the TV (bypassing the Adapter), if it lights up then verify the cabling.Q24: Why don't I see 3D?
A24: Make sure emitter is positioned correctly so that it is positioned directly at the glasses. Also, make sure the glasses are powered on.Q25: Why do I see a blurry picture when 3D mode is enabled?
A25: Make sure emitter is positioned correctly so that it is positioned directly at the glasses. Also, make sure the glasses are powered on.Q26: 3D works but when I switch to 2D I receive only a black picture.
A26: A "Black Picture" indicates either the video received is 'black' or the video received is a format the TV cannot read/understand. To correct this, try cycling the mode on the adapter to the pass-through mode or unplugging and re-plugging in the AC to the TV.Disclaimers:
The information contained in this Question and Answer document is based on the best information available at the time of publication. The information in this document could include technical inaccuracies and MDEA assumes no responsibility for its accuracy or completeness. MDEA provides this information on an "as is" basis without warranty of any kind, including, without limitation, any implied warranties of merchantability and/or fitness for a particular purpose. This information may be modified, updated, and/or withdrawn by MDEA without notice.
In order to display 3D images. Mitsubishi 3D Ready DLP Home Cinema TVs require the use of a 3D source device coupled with the Mitsubishi 3D adapter or other source devices that support checkerboard display formats for display of 3D games, 3D broadcasts from terrestrial/cable/satellite and 3D Blu-Ray disc content. In all cases an emitter and matching 3D active shutter glasses or DLP Link active shutter glasses are required in order to view 3D content.
Mitsubishi 3DTVs (738 and 838 series) currently support the side-by-side 3D signal format. For support of other 3D formats, such as top-bottom and frame packing (3D Blu Ray standard), Mitsubishi 3DTVs will require the use of a 3D source device that outputs the 3D checkerboard format or a 3D source device coupled with the Mitsubishi 3D adapter. In all cases an emitter and matching 3D active shutter glasses or DLP Link active shutter glasses are required in order to view 3D content.
The Mitsubishi 3D Adapter, Model 3DA-1 may be used to display 3D content only when connected to a Mitsubishi 3D Ready TV or a Mitsubishi 3D TV. A 3D source device coupled with the Mitsubishi 3D adapter is required to support display of 3D games, 3D broadcasts from terrestrial/cable/satellite and 3D Blu-Ray disc content.
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