Warranty Coverage

WHAT IS COVERED

Big Screen Televisions

Thirty days on screen, one year on all other parts. One year on labor. In-home service on all models.

Lamps For Big Screen Televisions

The lamps and ballasts used in Mitsubishi DLP® televisions are critical parts. The factory-provided lamp and ballast were specifically selected by MDEA for use in designated models of Mitsubishi DLP® televisions. MDEA limited warranty and service policies require the use of genuine Mitsubishi parts only. Replacement of these components with, or any other use of, lamps or ballasts obtained from any other source is strongly discouraged and may reduce coverage under our limited warranty and service policy.

LCD/LED Televisions

One year on parts. One year on labor. In-home service or carry in service available.

Warranty Documents

WHAT IS NOT COVERED

User Controls/Customer Education

Muted Audio
Closed Captioning
Screen Formatting
Installation
Setup
Cabling/Hookups

Signal Related

Cable Box
Sattelite Receiver
Blu-ray Disc Player
Bluetooth Devices
Internet Configuration
Wireless Routers

Physical Damage (Screen reinstall, mirror)

Refer customer back to retailer

Any Type of Infestation

Resets or Initializations (Customer or Servicer Level)